The channels are buffering or freezing. What should I do?

Buffering is often caused by local network issues. 1. Restart your Router. 2. Turn off active VPNs. 3. Use an Ethernet cable instead of WiFi.

How long does activation take?

Activation is automated. You will receive your credentials via email within 1 to 5 minutes after payment.

Standard plans allow for 1 device at a time. For multiple screens, please check our Multi-Room plans.

We recommend a stable connection of at least 25 Mbps for 4K streaming. For 8K content, 50 Mbps or higher is required.

Find answers to common questions and technical solutions for 8K streaming.

General Information

How many devices can I watch on simultaneously?

Standard plans allow for 1 device at a time. If you need multiple screens, check our Multi-Room plans.

What internet speed do I need for 4K/8K?

We recommend 25 Mbps for 4K and 50 Mbps or higher for 8K content. Use Ethernet for better stability.

Technical Troubleshooting

The channels are buffering or freezing.

Restart your router, turn off active VPNs, and ensure your ISP isn't throttling your connection.

I see "Account Expired" but I just paid.

Simply Refresh the content or Logout and Login again to sync with our server.

Our technical team is available 24/7 via WhatsApp and Ticket Support to resolve any issues.